Total Support | NationalTechSupport

Total Support: Comprehensive IT Management with Predictable Costs

From proactive maintenance to 24/7 monitoring, experience seamless IT operations without the hassle of unexpected fees. Keep your business running smoothly with our flat-rate, unlimited support model.

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What is Total Support

Total Support is a comprehensive system designed to provide your business with all-inclusive, flat-rate IT management and support. Our Total Support service is tailored to meet the unique needs of small and medium-sized businesses, delivering enterprise-level IT solutions at a predictable cost.

Flat-Fee Unlimited Support

Proactive Managed Services

Vendor
Management

Integrated
IT Solutions

Flat-Fee Unlimited Support

Managing IT expenses can be challenging, especially when unexpected issues arise. NTS’s Total Support system offers unlimited IT support for a flat monthly fee, allowing you to budget your IT expenses with confidence.

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Predictable IT Costs

With our flat-rate model, you’ll know exactly what you’re paying each month, regardless of how many support requests or issues arise. This approach eliminates unexpected costs and makes it easier to manage your IT budget.

Comprehensive Coverage

Total Support covers all aspects of your IT environment, from desktop and network support to server management and cybersecurity. This all-inclusive service ensures that your entire IT infrastructure is maintained and supported without additional costs.

Proactive Managed Services

At the heart of our Total Support system is proactive IT management. NTS uses advanced monitoring and automation tools to keep your systems running smoothly, preventing issues before they impact your business.

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24/7 Monitoring

Our systems continuously monitor your IT environment, detecting potential issues in real-time. This proactive approach allows us to resolve problems quickly, often before they cause any disruption to your operations.

Automated Issue Resolution

We leverage automation to handle routine maintenance tasks, such as patch management, backups, and security updates. This ensures that your systems are always up-to-date and secure, reducing the risk of downtime.

Vendor Management

Managing relationships with multiple IT vendors can be time-consuming and complex. NTS simplifies this process by handling all vendor interactions on your behalf, allowing you to focus on your core business.

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Centralized Vendor Coordination:

NTS acts as your single point of contact for all IT-related vendors, from hardware suppliers to software providers. We coordinate everything, ensuring that your vendor relationships are managed efficiently and effectively.

Expert Negotiation and Management

With years of experience in the IT industry, NTS is well-equipped to negotiate favorable terms and manage your contracts, ensuring that you receive the best possible value from your vendors.

Experience the Total Support Advantage

With NTS’s Total Support system, you’re not just getting IT support—you’re getting a comprehensive, proactive IT management solution designed to keep your business running smoothly. Our all-inclusive, flat-rate service provides peace of mind, knowing that your IT infrastructure is in expert hands.

Integrated IT Solutions

Total Support isn’t just about fixing issues as they arise—it’s about providing a holistic IT solution that supports your business’s growth and success.

Cloud Integration

Our Total Support system seamlessly integrates with our cloud management services, providing you with a scalable, flexible IT environment that can grow with your business.

Cybersecurity Integration

Security is a critical component of Total Support. We integrate advanced cybersecurity measures into our services, including threat detection, endpoint protection, and compliance management, ensuring that your IT environment is always secure.