Flat-Fee Unlimited Support

  Unlimited Telephone Support
  Unlimited Remote Management Support
  State of the Art Trouble Ticketing System
  Escalation Process
  On-Site Support as needed

Managed Services

  24x7x365 Network Monitoring
  Over 255 Events and Services Monitored
  Critical Services Automatically restarted
  Immediate Alerting
  Automated trouble ticket generation
  Automated Escalation Process
  Asset and Case Management Proactive not Reactive
  Proactive not Reactive

Vendor Management

Management of all Vendor Relationships:

&nbsp Computer/Server IT
&nbsp Internet and Web
&nbsp Phone and VoIP
&nbsp Photocopier and Printer
&nbsp Propietary Software
&nbsp Warranty Work

Play it smart with National Tech Support’s Total Support System, a set of comprehensive IT management services at a predictable and affordable monthly cost. National Tech Support provides top-class IT services and a sophisticated set of IT management tools, currently available only to Fortune 1000 companies. You get all of this without a huge up-front investment in hardware or software. Furthermore, start-up time is minimal. Our technology allows us to proactively fix issues before they turn into problems and instantaneously attend to a problem to prevent disasters. Experience a higher level of service with the Total Support System. Consider it, given the fact that we charge a predictable monthly cost, we profit when our customers have less problems rather than more. Broadly speaking, we manage everything related to your desktops, networks and servers. The Total Support System does specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments and much more. Our certified engineers and technicians deliver high levels of IT support from our Network Operations Center consistently and automatically with minimum impact on your staff, while providing 24x7 monitoring of ALL your systems.

“Our monthly costs are fixed....”

With our expansion into 3 branches, it has been reassuring to know that our IT cost centre is now a fixed monthly fee. We know exactly what we are going to spend on our network support and this has greatly assisted us in our budget forecasting.
Manufacturing Company


SMBs report an average of over 50 hours of lost productivity a year per employee caused by IT problems.

93% of IT problems can be proactively addressed via remote administration before they turn into performance problems, downtime, loss of data or security breaches.

Current IT support providers profit when you face more IT problems rather than less!!!

More Info..

  • Real Benefits for You +

    National Tech Support believes in proactive monitoring and preventive maintenance. We work towards making your systems work optimally. It sets Read More
  • How the System Works +

    When National Tech Support engages with you, the first step is to assess the network, perform improvements and create network Read More
  • What's Covered +

    The following table lists all the services that are included in the Total Support Package General Document software and hardware Read More
  • Flat Rate Support +

    National Tech Support’s Total Support System gives you unlimited support for all your users and systems. Our unique and powerful Read More
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